Privacy policy

 

Effective Date:  July 1, 2016

This privacy notice discloses the privacy practices for Central Valley Ag Exports, Inc. and our website; https://cvae-inc.com.  This privacy notice applies solely to information collected by this website, except where stated otherwise.  It will notify you of the following:

What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data. 

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Site.  We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number provided on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Registration

In order to use this website, a user must first complete the registration form.  During registration a user is required to give certain information (such as name and email address).  This information is used to contact you about the products/services on our site in which you have expressed interest.  At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

We request information from you on our order form.  To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders.  If we have trouble processing an order, we’ll use this information to contact you.

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.  These companies may retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.  Central Valley Ag Exports, Inc. does not have control over and cannot control the practices of these outside companies.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information.  The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this Site.  A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our Site and identify repeat visitors to our Site.  For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our Site.  Cookies can also enable us to track and target the interests of our users to enhance their experience on our Site.  Usage of a cookie is in no way linked to any personally identifiable information on our Site.

Some of our business partners may use cookies on our Site (e.g., shipping and credit card companies).  However, we have no access to or control over these cookies.

Links

This web site may contain links to other sites.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our Site requests information via surveys.  Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information.  Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Notification of Changes

This Privacy Notice went into effect on the date noted at the top of this web page.  We may update this Privacy Notice from time-to-time.  If we make material changes, we will post the updated Privacy Notice on this page and change the date at the top of this web page.  We encourage you to look for updates and changes to this Statement by checking this date at the top of this web page.  We will notify you of any modifications to this Privacy Notice that might materially affect the way we use or disclose your personal information prior to the change becoming effective by means of a message on this web site.

California Residents

Although we do not sell or rent your personal information to third parties, if you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties (if any), for the third parties’ direct marketing purposes.  To request a notice, please submit your request by postal mail to:  Central Valley Ag Exports, Inc., 345 East Tulare Avenue, Suite D, Visalia, California  93277.  We will make every effort to promptly respond to your request.

California Do Not Track Disclosures

Some newer web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked.  We currently do not respond to browser “Do Not Track” signals.

If you feel that we are not abiding by this Privacy Notice, you should contact us immediately via telephone at (559) 734-1754 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..